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Senior Direct Marketing Officer (Development)

Permanent, Full Time
£32,000 to £32,000 per annum
Start Date:
Job Ref:

We are looking for a Senior Direct Marketing Officer - Development to engage, retain and raise cash income from existing and new donors for a leading homelessness charity.

The role

Responsible for the management of the direct marketing programme to engage, retain and raise cash income from existing and new donors.

You will line manage a Direct Marketing Officer, and will lead on the development and delivery of effective campaign strategies, ensuring collaboration and alignment with other IG campaigns.

This role will lead on the planning and development of cash appeals, supporter newsletters, telemarketing campaigns and supporting digital activity.

Work closely with the Senior Mid-Value Officer and our creative agency to ensure the seamless briefing, management and delivery of joint activities that are effectively tailored to their respective audiences to engage, inform and increase income and lifetime value.

Lead on the planning and development of copy and content for email campaigns and digital journeys, including webpages and warm social media campaigns.

Work closely with the Acquisition team in order to have a full understanding of the audiences that are being recruited in order to tailor communications that meet their different motivations & behaviours.

Manage regular results reporting, planning & analysis. Being proactive and taking initiative to understand the successes & results of campaigns and initiating analysis projects to broaden our understanding of trends and changes in supporter behaviour.

Line management of the Direct Marketing Officer, ensuring that regular catch-ups, appraisals and other meetings are held and documented.

You must have:

Minimum of 3 years' experience of working in a busy Direct Marketing environment, working to tight deadlines.

Proven experience of end to end direct marketing campaign management, ideally including developing new creative approaches, testing recommendations, prompting strategies and sourcing, managing, negotiating and liaising with suppliers.

Strong working knowledge of direct marketing techniques and mechanics such as regular giving products, supporter journeys, prompt strategies etc. Direct hands-on experience having led on these campaigns.


Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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