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PHONE: 020 3008 4386

Individual Giving and Stewardship Officer

Permanent, Full Time
£37,333 to £37,333 per annum
Start Date:
Job Ref:

We are working with this inspiring international charity that provides life-saving emergency relief and longer-term medical care to some of the most vulnerable and excluded communities around the world. Working in the Individual Giving team you will be responsible for managing and developing the stewardship programme.

The Role
Manage and develop the donor stewardship programme to increase donor loyalty from supporters giving up to 10k
Sourcing and developing content from field staff, overseeing the creative development, from brief, production through to printing and implementing and monitoring the fulfilment processes
Work closely with the managers of each campaign to ensure bespoke and effective thanking is implemented, content is appropriate, and the ongoing journey is thought through and designed accordingly
Work closely with third parties to manage and improve thanking processes, producing bespoke communications
Work closely with the digital team to ensure content is accurate and thanking messages are consistent on and offline.
Support the legacy consultant with administrative tasks and provide regular reports to monitor legacy marketing activities

The Candidate
Experience working in the UK charity sector, in a fundraising capacity, and/or direct marketing with responsibility for customer relationships.
Self-starter who has the confidence to introduce ideas and provide support across a wide range of projects.
Experience in project management.
Excellent planning skills with an ability to carry out different tasks simultaneously and prioritise time and resources accordingly.
Experience in relationship management and liaising with external suppliers.
Confident interpersonal skills with an ability to build relationships with internal and external contacts


Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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