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Staff Experience Officer

Administration, HR & Training
North West England
North West England
Fixed Term, Full Time
£28,000 to £28,000 per annum
Start Date:
Job Ref:

Are you a good listener ? We are recruiting for a staff experience officer for an independent staff liaison organisation , you will be covering Wrightington, Wigan and Leigh area , this role is a 12-month contract.

The Role
To liaise with all staff who leave the organisation through resignation or retirement to carry out an exit interview survey.
To accurately record reason for leaving and staff experience.
To identify issues of concern and escalate promptly to the appropriate person.
Produce Monthly reports showing attrition rates, and reasons for leaving, by department, banding, and job type.
Produce 6 monthly and annual reports identifying trends and providing observations on risks to the organisation and recommendations to address major concerns.

The Candidate
Experience in communicating at all levels of staff from all disciplines and/or grades.
Experience of recording, analysing, and reporting on data accurately in accordance with the expectations of the client.
Proven experience of dealing sensitively with difficult issues, to act with integrity and maintain confidentiality as appropriate
Basic knowledge of Employment Law, the Equality Act and data protection is desirable.
Experience with using online video conferencing is desirable.


Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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