We are looking for two Supporter Care Officers (Community and Events) for London or Manchester to build strong relationships with supporters and developing engaging stewardship of community fundraisers for an incredible homelesness charity.
A passionate leading UK homelessness charity, dedicated to delivering exemplar services for people, and using the insight from these to campaign, influence, and orchestrate systemic change.
Engage and steward community and events fundraisers, supporting them with their fundraising activities, answering queries and building strong relationships that encourage retention.
Support the development and delivery of new and existing mass participation fundraising products and initiatives, including community fundraising products, both Charity owned and third party challenge events, and virtual events.
Manage admin processes, including thanking fundraisers, processing income, updating the Raiser's Edge database, stock checking and sending out resource.
Support the Fundraising team overall including, but not limited to, corporate, special events and engagement events.
Previous experience working as part of a team.
Experience of developing supporter or customer care relationships.
Experience in fundraising.
Experience in events management and delivery.
Experience talking to groups of people and/or leading presentations .
Experience of working with databases (esp. Raiser's Edge).
Having taken part in a fundraising event of some kind.
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.