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Temporary Membership Support Assistant

Category:
Administration, Fundraising
Location:
London
Sub-location:
Any
Vicinity:
London
Type:
Full Time, Temporary
Salary:
£13 to £13.41 per hour
Posted:
06-Nov-18
Start Date:
ASAP
Job Ref:
53068

We are recruiting for 2 membership temps for a social welfare organisation , immediate start !

The Role
Work as part of the Customer Care team to provide excellent customer care/experience to applicants for membership.
Co-ordinate admissions for all applicants for membership to the Charity and including referrals from the public, Social Services and other agencies.
Distributing application packs and accurately inputting all new applicants details on to the database to ensure an effective admission process and a positive experience for applicants.
Respond promptly, effectively and with an emphasis on customer service to inbound enquiries via the Information Service,
Book transport and accommodation and process applicants travel expenses, ensuring the transport needs of disabled people are met to ensure the provision of timely and effective service.

The Candidate
Principles of customer focus and customer care
Managing needs of people with a variety of physical disabilities
Articulate with excellent verbal and written communication skills
Good interpersonal skills
Good organisational skills
Proficient user of Microsoft Word, Excel and Outlook
Ability to set priorities and manage time effectively
Experience of accurate data entry

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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