As a successful Fundraising Administration you will be working with a strong team aspiring to maximise income and loyalty, through developing supporter relationships, improving supporter experiences and providing excellent standards of service to join a faith based charity. 12 month fixed contract.
The Charity Is one of the smallest diocese in England and Wales in geographical area, but the largest in terms of Catholic population and priests.
Be responsible for receiving, opening, organising and auditing for accuracy and completeness, documents related to gifts, pledges, standing orders, direct debits, Gift Aid, and other forms and requests with respect to supporters donations.
Provide excellent levels of customer service by speaking to supporters on the telephone or reading their emails, and resolving their queries.
Manage processing volumes across the team, working closely with the Supporter Care Manager.
Process Gift Aid claims, working with forms and the parishes and schools which submit them, to enable the reclamation of tax and its deposit with the organisation.
Facilitate banking transactions including deposits, orders, managing cancellations and change orders.
Work on special projects with respect to data, supporters, campaigns and other reports of a financial or transactional nature, in support of the performance of the department.
Minimum one year of office work of a financial or transactional nature.
Excellent communication and interpersonal skills.
Ability to write; math accuracy; good customer service instincts.
Strong work ethic and personal flexibility in order to get the job done/deadlines met.
Solid organisational and time management skills; works somewhat independently and as a team player.
Proficiency in Microsoft Office especially Outlook, Word and Excel, as well as PowerPoint.
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.