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Individual Giving and Supporter Care Assistant

Category:
Fundraising
Location:
London
Sub-location:
Any
Vicinity:
London
Type:
Permanent, Full Time
Salary:
£24,000 to £24,000 per annum
Salary Description:
Additional Benefits
Posted:
09-Mar-20
Start Date:
ASAP
Job Ref:
53965

This is an exciting opportunity for an experienced Individual Giving and Supporter Care Assistant to process support donations and assist the Individual Giving Executive with their work for an inspiring Social Welfare Charity.

The Charity
National Social Welfare Charity.

The Role
To process cash, credit/debit card, CAF, standing orders and direct debits donations received, via post, telephone or internet, liaising with finance dept as appropriate.
To manage the Gift Aid checking, scanning and storage process.
To maintain accurate and up to date donor records on the database by responding to donor requests such as change of address, mailing preferences or gone away returns.
To accurately record all Legacy and In Memoriam income keeping all correspondence with solicitors and executors in order.
To assist the Individual Giving Executive with their campaign process, including proofing artwork, checking data and working with external agencies as required.

The Candidate
Good written communication skills, with fluent writing style and good knowledge and practical use of the English language.
Excellent verbal communication and phone manner and confident in communicating with a wide range of people at all levels.
Excellent time management and organisation skills with the ability to manage multiple tasks simultaneously and to work to deadlines.
Good IT skills, including MS Word, Excel, Outlook and Powerpoint.
Ability and experience of using databases or similar systems.

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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