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Farringdon,
London,
EC1N 8SS

PHONE: 020 3008 4386

Database & Supporter Care Assistant

Category:
Administration, Fundraising
Location:
London
Sub-location:
Any
Vicinity:
London
Type:
Fixed Term, Full Time
Salary:
£28,000 to £28,000 per annum
Posted:
22-Apr-21
Start Date:
ASAP
Job Ref:
54154

This is an exciting role for a Database /Supporter Care to work for an inspiring international Development Charity , looking for strong supporter care background and ideally with Raisers Edge experience , and you will be working remotely.

FTC 3 months +

The Role
Opening and sorting donations
Manual data entry of donations and supporter updates into Raisers Edge.
Fulfilment of acknowledgement letters (printing, enclosing and franking)
Responding to low volumes of supporter emails.
Answering the telephone.
Low volume of supporter enquiries/donations.
Transferring calls to other members of staff.

The Candidate
Experience of using Raisers Edge or similar CRM desired but not essential.
Supporter care
Experience in data entry.
Excellent communication skills.


IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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