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Supporter Engagement Officer

Permanent, Full Time
£28,768 to £31,646 per annum
Start Date:
Job Ref:

In this key role working for this homeless charity you will play an integral part in the Supporter Engagement Team, working to deliver the Supporter Engagement Programme to raise vital funds for the charity.

The Role
Report to the Supporter Engagement Manager, working to maximize regular giving income, supporter engagement and digital fundraising opportunities.
Grow income and engagement through audience-led campaigns and journeys - across a range of channels including direct mail, digital and telephone.
Initially focus on journeys for individual donors
Work with a number of agencies and external partners to create innovative and engaging communications and propositions.
Regularly analyse and report on the performance of campaigns and journeys, identifying trends in supporter behaviour to inform future strategies.

The Candidate
Demonstrable experience of working in a busy direct marketing environment, working to tight deadlines
Proven experience of DM campaign management ideally including developing new creative approaches, and sourcing, managing, negotiating and liaising with suppliers.
Strong working knowledge of direct marketing techniques and mechanics such as direct mail, email, digital and telephone. Direct hands-on experience would be an advantage.


Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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