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Temporary Supporter Engagement Officer

Fundraising, Marketing
Full Time, Temporary
£15.30 to £15.30 per hour
Start Date:
Job Ref:

We are recruiting for a temporary supporter engagement officer for a social welfare charity who is going through a growth period. If you have a Fundraising or marketing background looking for a more creative and engaging role this could be ideal for you.

Hybrid role 1/2 days in the office

The Role
Work with the Head of Supporter Engagement to plan and execute all aspects of cross-channel appeals, including
emails, direct mail, social media, paid advertisements, and more.
Write fundraising appeals and work with designers to create compelling appeals that deepen the understanding and
connection supporters feel to helping families facing financial hardship.
Work within our supporter database (CRM) to pull targeted contact lists for appeals, ensuring that were planning ways to reach all supporters (including regular givers, active and lapsed supporters) and are personalising efforts to better
connect with supporters.
Collaborate with our External Affairs team and co-production partners to create the most compelling copy, real life stories, visuals, stats to deliver timely, impactful, and visually engaging content.
Manage all schedules and invoices related to fundraising appeals, ensuring that all aspects of the appeal are delivered
on time and on budget
Engage and delight supporters to build awareness and deepen their connection to the charity
Support the rest of the Individual Giving team and the wider directorate to meet their income targets and objectives
Assist the Community Engagement Manager with recruiting challenge and community event participants, updating
fundraising resources and sending out merchandise and assessing the performance of these activities.
Work with the Legacy Manager to produce and deliver compelling legacy marketing materials like the bi-annual Free
Will Month email, create reports on legacy enquiries and gifts, and help research new prospects and initiatives.
Work with the Fundraising Officer to deliver an excellent supporter experience process and acknowledge gifts, manage our supporter database

The Candidate
Experience with implementing best practice fundraising strategy, tools, and reporting
Excellent communication (oral and written) and interpersonal skills with the ability to deal with a diverse range of internal
and external stakeholders and a passion for delighting supporters
Knowledge of the Institute of Fundraising Code of Practice and knowledge of fundraising laws and regulations in relation to data protection and compliance
Experience writing and delivering compelling marketing or fundraising communications
Some experience pulling reports, analysing data, and updating the supporter database


Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Emp

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