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Senior Retention Manager (IG)

Fixed Term, Full Time
£47,950 to £47,950 per annum
Start Date:
Job Ref:

We are looking for a Senior Retention Manager for a 9 month contract with an incredible youth charity, to lead the IG & MD retention team.

This is a hybrid role with 1-2 days a week in the London office.

The Charity
A vibrant and collaborative youth charity, dedicated to providing young people with access to resources that enable them to thrive in life.

You will be joining a highly respected organisation, known for its supportive and inclusive working culture, offering a fantastic benefits package, including 30 days annual leave plus bank holidays, a competitive pension scheme as well as much more.

The Role
Be responsible for the day-to-day management of the Rentention team including the Major Donor Manager, IG Senior Fundraising Officers and IG Fundraising Officer.

Be responsible for the delivery of the cash appeal programme as well as the stewardship and development of regular givers.

Lead the merger of the major donor and mid level retention programmes and oversee the management of retained major donors.

Optimise the mix of marketing channels, appeals/products and audiences to meet supporter volume and lifetime value targets.

The Candidate
In depth, expert knowledge of individual giving or direct marketing.

Significant experience of line management.

Strong direct and digital marketing technical experience and skills including creative development, complex print management, media buying for large scale campaigns, optimising, managing and reporting for digital marketing.

Major Donor expeirnce not essential, mid value experince desirable.


Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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