Part Time Digital Fundraising Assistant - 3 days a week

We are recruiting for a part time temporary Digital fundraising assistant for an inspiring medical research charity This role will be responsible for the project management, marketing and delivery of a wide range of virtual events for the charity in order to grow the fundraising income.

The role is 3 days a week , Monday to Wednesday and the role is fully remote

The Role
Support the Digital Fundraising team with the execution of our Digital fundraising programme.
Provide support to the Digital Fundraising Officers in the stewardship of our digital event participants.
Carry out market research on other virtual fundraising communities in the sector, sharing and applying learning to your work at the charity helping to ensure it remains a leader in this space
Maintain high standards of data capture by using external databases to record and edit registration and fundraising data, ensuring it is correct and reported into the main CRM in a timely manner, in accordance with the teams and external stakeholders requirements.
Moderate the virtual challenge social media groups, creating safe spaces, drafting, and scheduling inspirational and useful content, engaging with posts, responding to queries, and providing first-class supporter care.
Act as a main point of contact across all communication channels for supporters taking part in virtual fundraising activities. Manage multiple inboxes daily (including Outlook, Messenger, Facebook, and Twitter) and respond to challenge and fundraising queries, signpost to Bereavement Support and provide other administrative support as required.
Support with the fulfilment of participant fundraising and thank you packs, ensuring order amendments are communicated and actioned.
Support organisations, groups and individuals fundraising online and ensure they abide by appropriate terms and conditions.

The Candidate
Excellent understanding of a wide range of social media channels, including the nuances of different channels
Experience creating engaging video, image and written content for different social channels
Experience of managing online community groups, including managing conflict
Excellent communication skills (both written and verbal)
Excellent copywriting skills
Excellent attention to detail

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.