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Temporary Supporter Care Advisor

Category:
Administration, Fundraising
Location:
London
Sub-location:
Any
Vicinity:
London
Type:
Full Time, Temporary
Salary:
£11 to £13 per hour
Posted:
30-Apr-19
Start Date:
15/04/2019
Job Ref:
53367

We are looking to recruit a temporary supporter care advisor, Raisers Edge essential. To start ASAP for a national disability charity

The Role
To provide a first-class response to our members, customers and supporters via all channels of communication; dealing politely, efficiently and responsibly with their enquiry or complaint.
Ensuring supporters and members contacting the charity are informed, registered and thanked in a timely manner.
To work with colleagues to ensure that the teams performance and your own meets or exceeds the expected standards.

The Candidate
Experience of working in a busy customer/supporter services team or a team where supporter services was an important part of the teams role
Working with Raisers Edge
Recognised qualifications in Supporter/Customer Care
Knowledge of Microsoft Word and Excel
Fundraising Regulator Codes of Practice
Excellent communication skills
Good problem analysis and problem-solving skills

IMPORTANT NOTE

Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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