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Senior First Engagement Officer

Permanent, Full Time
£36,000 to £36,000 per annum
Start Date:
Job Ref:

In this critical role you will ensure that audience targeting maximises lifetime value and works in an integrated way across digital and traditional channels (DRTV, direct mail, Inserts, telemarketing) and you will work with other teams to ensure a coherent welcome journey and ongoing journeys for new supporters.

The Company International Animal Welfare charity

The Role
Support in the development of operational plans and targets for the First Engagement team.
Project manage campaigns and supporter journeys across a range of traditional (eg Direct Mail, DRTV, telemarketing) and digital (eg Paid
Social, PPC etc)
Manage recruitment and acquisition channels eg Facebook ads manager and
Google ads.
Work closely with the wider FundComm team to drive best in class integrated
supporter engagement campaigns, across all digital and traditional channels
Using a data driven approach, identify opportunities to engage, recruit and mobilise
new supporters
Keep abreast of market-leading supporter and customer engagement trends

The Candidate
An experienced fundraiser, digital campaigner or digital marketing professional
Demonstrable experience of supporter engagement & acquisition - especially focused on (digital) acquisition, data analytics and traditional off-line activity
Understands how digital supports the work of different teams and the organisation overall
Strong, demonstrable project management experience, delivering projects on time and to budget.
Demonstrable experience of meeting ambitious income and engagement targets
Demonstrable experience of reading and interpreting data reports, for both digital and traditional channels in order to improve the effectiveness of the customer journey/product.


Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

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